FAQ

Asset Geo-Location

All assets can be geo-located (placed on the surface of the planet Earth), and it is higly recommended that all assets be geo-located.

Point cloud models can be geo-located prior to uploading in your own processing software, or if the point cloud does not contain ge-location information, it can be geo-located after uploading.

Mesh assets should NOT contain any geo-location information prior to uploading. The data must be exported in a local coordinate system prior to uloading.

Mesh models have to be geo-located within the Construkted Reality platform.

If you need help geo-locating the mesh models, please read out blog posts, or contact us for support.

Mesh File Formats

The following is a list of mesh file formats we can currently process.
- Wavefront OBJ (.obj),
- Filmbox (.fbx),

Since only one file is accepted at a time it is recommended to compress all the parts of the asset into one file. This will speed up the upload and make better use of your available disk quota.
See File Compression below for accepted file formats

NOTE
- The filenames must not contain any spaces. This applies to the filenames for mesh or texture files and to both OBJ and FBX formats.
- Simply changing the name of the model/texture files after they have been exported will not fix the problem. The model/texture files need to be exported with a filename that doesn't include spaces.

Point Cloud File Formats

The following is a list of mesh file formats we can currently process:
- LASer file formats (.las, .laz)
If you are uploading a .laz file, you don't need to zip it, since that format is already compressed and will not gain anything by further ZIP compression.
While you can upload .las files, their size it typically much larger then .laz files, and will use up more of your disk quota.

Unfortunately E57 files are not currently supported, but we are working on adding that support.

File Sizes

- Point Clouds sizes of up to 4.0 GB .laz files have been tested
- Polygon Mesh data (from photogrammetry models) has been tested with up to 4.0 GB COMPRESSED files (mesh + texture data)
(the original mesh and textures can be larger then 4.0 GB uncompressed)

If you have a file larger then those, contact us directly and we will upload the asset manually into your account.

We are constantly working on pushing the limits and increasing the size of files we can process. Check the BLOG for updates.

File Compression

Currently accepted file formats are ZIP, 7zip and RAR
Use one of these formats to compress your data before sending to us.
Your quota counts towards the compressed data, not the uncompressed version.

Content Restrictions

All 3d scan data must consist of real physical locations and can be placed on the surface of the planet.
The asset's location as well as the date of capture are important in order to allow for both geo-spacial (physical) and temporal (in time) positioning of the asset.